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Frequently asked questions

What browsers do you support?


Please see the list below of compatible web browsers for more information: Desktop Browsers: Recommended (these are the browsers we recommend users use): Google Chrome (version 79 or newer) Supported, but not recommended (these browsers are compatible, but not recommended): Mozilla Firefox (version 72 or newer) Microsoft Edge (version 79 or newer - BLUE/GREEN "e") Not supported/incompatible (using these browsers could result in errors): Safari (any version) Microsoft Edge "Legacy" (version 44 or older - BLUE "e") Internet Explorer (any version - BLUE/YELLOW "e") Opera (any version) All other browsers (any versions) If you are unsure of what browser you are using, please visit whatsmybrowser.org.




How do I update my email address?


From anywhere in Pops Classroom click on your profile icon. Then click on "Settings." Type in your new desired email address. And then click "Save."




How do I update my name?


From anywhere in Pops Classroom click on your profile icon. Then click on "Settings." Type in your new desired name. And then click "Save."




How do I update my password?


From anywhere in Pops Classroom click on your profile icon. Then click on "Settings." Type in your new desired password. Confirm your password. And then click "Save." If you are locked out of your account, please click here to reset your password. If you need additional assistance, please contact our Quick Support team.




How do I update my profile picture?


Click the profile icon in the top right corner, then click "Settings." Hover over the image and select "Upload." Find your desired photo on your device and then click "Save."




How do I create an account?


1. To create an account, click here. 2. Choose the type of the account (Instructor or Student) you'd like to create. 3. Fill in the required information and follow the instructions on the page.





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